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The Best Line Of Defense Against Fraud ? Is You!

When it comes to fraud protection, it's important for you to be proactive about checking your account activity on your First National Bank statement diligently. Any suspicious transactions on your bank statement should be reported to our community bank in Williamson, West Virginia.

Ways to Check Your Statement:

• Log Into Online Banking
• Call Our Main Line at (304) 235-5300
• Call Automated Account Information at (304) 235-5100 or (606) 432-3996

Getting Started

If you are not signed up for online banking or do not have access to our automated account information line and would like to use these services, call us and we'll be glad to get you started. If you need assistance or discover any suspicious or fraudulent activity involving your account, please call our Operations Department at (304) 235-5300, Monday through Friday from 8:00 a.m. to 8:00 p.m. ET. Pikeville area callers can reach us by calling the Pikeville branch at (606) 432-5340 and asking to be transferred.

Preventing Identity Theft

Your trust in First National is important to us. We want to help you guard against disclosure of your personal information that could lead to unauthorized use of your account or identity theft. First National will not contact you via email, phone or mail to request or verify security information about passwords or personal identification numbers (PINs). For your protection and privacy, First National representatives will ask for certain information to verify your identity when speaking with you. However, that information will not include your PINs, passwords, or other like information.

Confident Girl on the Computer

Tips for Protecting Your Information Online

The following list contains valuable tips is presented to help you protect yourself. Working together, we'll ensure that you enjoy a safe relationship with First National Bank and help you avoid falling victim to account fraud, electronic crimes or identity theft.

• Beware Of Fraudulent Emails or Websites
• Be Cautious about Opening Email Attachments
• Beware Of Using Non-Encrypted Wireless Connections
• Beware Of Shoulder Surfers
• Use Strong Passwords
• Never Use the Save ID and Password
• Do Not Email Personal and Financial Information
• Properly Dispose Of Old Computers
• Don't Give Out Financial or Personal Information
• Safeguard ATM, Credit and Debit Cards
• Destroy Unnecessary Financial Documents
• If Regular Bills or Statements Stop Reaching You, Take Action
• Review account Statements
• Keep Personal Information Off Your Checks
• Beware Of Incoming Phone Calls