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First National Bank Coronavirus Information

The health and safety of our employees, customers and the community we serve is our top priority. We’re closely monitoring the coronavirus (COVID-19) pandemic from the Centers for Disease Control and Prevention (CDC) https://www.cdc.gov/coronavirus/2019-ncov/index.html and the World Health Organization https://www.who.int/emergencies/diseases/novel-coronavirus-2019 to ensure we’re acting on the latest information.

How We Will Help 

First National Bank is instructing our employees to support customers affected by the COVID-19 pandemic. These measures may include:

·Providing payment relief for customers on consumer and business loans

·Temporarily waiving ATM surcharge fees to help consumers and businesses access cash

·Temporarily waiving deposit account service charges, cashier’s check fees, and wire transfer fees

We will also continue to support the lending needs for our consumer and business customers.

Pikeville Customers, please contact 606- 432-5340.
Williamson Customers , please contact 304-235- 5300.
Toll Free, please contact 844-292-6366.

Beware of Scams

During this challenging time criminals are hard at work exploiting our anxiety. Beware any suspicious emails and text messages that may impersonate a company, charity, or government agency. The intent is to convince you to share sensitive information such as your name, password, personal identification number (PIN) or other account information. First National Bank will never reach out to customer's through phone or email to ask for confidential information.


C
onvenient Banking

Our online and mobile banking options are fast and convenient solutions to help you conduct transactions from anywhere, 24/7.

By using these you can:

·Connect to your accounts

·Check your balance

·View and search transactions

·Add, manage and pay bills

·Transfer funds


Learn more about our mobile banking features and download the app:

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Available from the App Store for Apple iPhone users:

Available on Google Play for Android phone users:

If you do not have access to Apple or Android phones, please use this link:




Out of an abundance of caution, we’ve implemented several preventative measures to protect the health and well-being of our c
ustomers and employees:

·All employees are asked to follow prevention tips from the Centers for Disease Control and Prevention (CDC)        https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html  

·Employees who are sick are asked to stay home until they’re well

·Employees who have recently returned from any of the high-risk countries identified in the
CDC’s Coronavirus Travel Information        https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html 

       or who live in the same household with someone who has recently traveled to self-report to their manager and work from home for at least 14 days

·Enhancing cleaning routines with an increased focus on disinfecting surfaces including ATMs, teller line areas, elevator touchpads, door handles and other high-touch areas

·Increasing the number of hand sanitizing stations available

·Implementing social distancing

·Conducting group meetings by phone or other digital means

We encourage everyone to follow the guidance provided by the CDC. Please refer to the CDC for the most up

to-date information.