First National Bank Coronavirus Information
First National Bank is instructing our employees to support customers affected by the COVID-19 pandemic. These measures may include:
·Providing payment relief for customers on consumer and business loans
·Temporarily waiving ATM surcharge fees to help consumers and businesses access cash
·Temporarily waiving deposit account service charges, cashier’s check fees, and wire transfer fees
We will also continue to support the lending needs for our consumer and business customers.
Pikeville Customers, please contact 606- 432-5340.
Williamson Customers , please contact 304-235- 5300.
Toll Free, please contact 844-292-6366.
During this challenging time criminals are hard at work exploiting our anxiety. Beware any suspicious emails and text messages that may impersonate a company, charity, or government agency. The intent is to convince you to share sensitive information such as your name, password, personal identification number (PIN) or other account information. First National Bank will never reach out to customer's through phone or email to ask for confidential information.
Our online and mobile banking options are fast and convenient solutions to help you conduct transactions from anywhere, 24/7.
·Connect to your accounts
·Check your balance
·View and search transactions
·Add, manage and pay bills
Learn more about our mobile banking features and download the app:
Out of an abundance of caution, we’ve implemented several preventative measures to protect the health and well-being of our customers and employees:
·All employees are asked to follow prevention tips from the Centers for Disease Control and Prevention (CDC) https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html
·Employees who are sick are asked to stay home until they’re well
·Employees who have recently returned from any of the high-risk countries identified in the
CDC’s Coronavirus Travel Information https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html
or who live in the same household with someone who has recently traveled to self-report to their manager and work from home for at least 14 days
·Enhancing cleaning routines with an increased focus on disinfecting surfaces including ATMs, teller line areas, elevator touchpads, door handles and other high-touch areas
·Increasing the number of hand sanitizing stations available
·Implementing social distancing
·Conducting group meetings by phone or other digital means
We encourage everyone to follow the guidance provided by the CDC. Please refer to the CDC for the most up